Payment Terms

Last Updated: July 28, 2026

By placing an order with Olivaa, you agree to the payment terms and conditions outlined below. We are committed to providing a secure, transparent, and convenient checkout experience for all customers.

1. Accepted Payment Methods

Olivaa accepts multiple secure payment methods to provide customers with flexible checkout options, including:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

All payments must be successfully authorized before your order can be processed and shipped.

2. Payment Security

Olivaa takes customer payment security seriously and uses industry-standard security measures to help protect payment information during checkout.

  • Secure Checkout: Our website uses SSL encryption technology to help protect personal and payment information during transmission.
  • Payment Data Protection: Payments are securely processed through trusted payment providers. Olivaa does not store or have access to customers’ complete credit card numbers or sensitive payment credentials.
  • Shopify Security: Our store is powered by Shopify, which maintains security standards designed to protect online transactions and customer information.

3. Currency and Pricing

  • All prices displayed on the Olivaa website are listed in United States Dollars (USD).
  • Any applicable shipping fees and required taxes will be displayed during checkout before the order is completed.
  • The final order total shown at checkout represents the amount authorized for payment.
  • If you use a payment card issued outside the United States, your bank or card issuer may apply currency conversion fees or foreign transaction fees. Olivaa is not responsible for additional charges applied by your financial institution.

4. Billing Information Accuracy

Customers are responsible for providing accurate, complete, and current billing information when placing an order with Olivaa.

  • Incorrect billing details may result in payment authorization delays or declined transactions.
  • Orders may be reviewed or canceled if payment information cannot be verified or if a transaction appears unauthorized.
  • If an order is canceled, any approved payment amount will be refunded to the original payment method used for the purchase.

5. Payment Authorization and Order Processing

Once payment has been successfully authorized, your order will enter our processing system.

Payment authorization does not guarantee immediate shipment. Orders are processed according to our standard processing timeline:

  • Order Processing Time: 1–3 business days.
  • Estimated Shipping Time: 5–10 business days within the United States.

For more information about shipping times and delivery details, please review our Shipping Policy.

6. Refunds and Payment Disputes

If a refund is approved, the refunded amount will be returned to the original payment method used during checkout.

Please allow 3–7 business days for the refund to appear in your account, depending on your bank or payment provider’s processing time.

If you believe there is an issue with a payment, unauthorized charge, or billing error, please contact our customer support team first so we can review and assist with the matter.

For detailed procedures regarding returns, please review our Refund Policy.

7. Related Policies

For additional information about our store policies, please review the following pages:

Contact Information

If you have any questions regarding payment, billing, or checkout assistance, please contact us:

Business Name: Olivaa
Website: www.olivaa.shop
Email: hello@olivaa.shop
Business Address: 3411 Courtyard Cir, Farmers Branch, TX 75234, United States
Phone Number: +1 940-204-3152
Customer Support Hours: Monday – Saturday: 9:00 AM – 5:00 PM Central Time (CT)
Business Days: Monday – Saturday. Sunday: Closed.