Contact Us

At Olivaa, we are committed to providing excellent customer support and a smooth shopping experience.

Whether you have questions about your order, products, sizing, shipping, returns, or any other concerns, our customer support team is here to assist you.

Customer Support

For any questions or assistance, please contact us using the information below:

Business Name: Olivaa
Website: www.olivaa.shop
Email: hello@olivaa.shop
Phone Number: +1 940-204-3152
Business Address: 3411 Courtyard Cir, Farmers Branch, TX 75234, United States

Customer Support Hours

Customer Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM Central Time (CT)

Business Days:
Monday – Saturday
Sunday: Closed

Order Support

When contacting us regarding an order, please include your order number and the email address used during checkout. This helps us locate your order quickly and provide efficient assistance.

Common Questions

Order Status:
If you have questions about your order status, please contact us with your order number, and our team will assist you.

Shipping Questions:
For shipping times, delivery estimates, and tracking information, please review our Shipping Policy or contact our support team.

Returns & Refunds:
For return eligibility, return instructions, and refund processing details, please review our Refund Policy.

Product & Size Questions:
If you need assistance choosing the right size or have questions about our products, please review our Size Guide or contact our support team before placing your order.

Related Policies

For more information about our store policies, please review:

Contact Information

If you have any questions regarding our products, orders, or services, please contact us:

Business Name: Olivaa
Website: www.olivaa.shop
Email: hello@olivaa.shop
Business Address: 3411 Courtyard Cir, Farmers Branch, TX 75234, United States
Phone Number: +1 940-204-3152
Customer Support Hours: Monday – Saturday: 9:00 AM – 5:00 PM Central Time (CT)
Business Days: Monday – Saturday. Sunday: Closed.